Privacy Policy
Effective Date: 18 August 2026
Akola City Guide ("we", "our", or "us") operates the Akola City Guide mobile application ("App"). This Privacy Policy explains how we collect, use, store, and protect information when you use our App.
By using Akola City Guide, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, the App may collect or access the following information:
Location Information
The App may request access to your device's location to provide location-based features, including finding nearby shops, businesses, services, hospitals, restaurants and other places.
Location permission is optional. If you do not grant location permission, location-based features may not function properly.
Information You Provide
You may voluntarily provide information such as:
Name
Mobile or WhatsApp number
Email address
Business name
Business address
Business category
Other information submitted when requesting or adding a business listing
Please do not submit sensitive personal information unless it is specifically required for a particular feature.
2. How We Use Information
We may use collected information to:
Provide and operate the App.
Show nearby businesses and services.
Process business listing submissions.
Respond to user questions and requests.
Improve App functionality and performance.
Maintain the security of the App.
Detect and prevent misuse or fraudulent activity.
Provide customer support.
3. Location Data
Akola City Guide may use location data to determine nearby services and businesses.
Location information is used only when required for location-based functionality. You can enable or disable location permission at any time through your Android device settings.
We do not sell your precise location information to third parties.
4. Third-Party Services
The App may use third-party services that may collect information in accordance with their own privacy policies.
These services may include Google services, Firebase, analytics services, maps/location services, hosting services, advertising services, or other service providers required to operate the App.
Third-party providers may collect information such as device information, app usage information, crash information, IP address, or other technical information depending on the services enabled in the App.
5. Firebase and Google Services
If Firebase or other Google services are used by the App, information may be processed by Google according to Google's applicable privacy policies and terms.
These services may be used for functions such as database storage, authentication, analytics, crash reporting, notifications, or other App functionality.
6. Advertising
The App may display advertisements provided by third-party advertising networks.
Advertising providers may collect information such as advertising identifiers, device information, approximate location, and information about interactions with advertisements, subject to their own policies.
You can manage certain advertising and privacy settings through your Android device and Google account settings.
7. Business Information
Akola City Guide is a local business and services directory.
Business information displayed in the App may include publicly available or voluntarily submitted information such as business name, address, phone number, category, photographs, opening hours and other listing information.
If you are a business owner and believe that information about your business is incorrect or should be removed, you may contact us using the details provided below.
8. Data Sharing
We do not sell users' personal information.
Information may be shared with service providers when necessary to operate, maintain, secure, or improve the App.
Information may also be disclosed when required by applicable law, legal process, government request, or to protect the rights, safety, and security of users and our services.
9. Data Security
We use reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, or fulfill legitimate business purposes.
Users may contact us to request deletion or correction of information where applicable.
11. Account and Data Deletion
If the App provides account creation or user-submitted information, you may request deletion of your account or associated personal information by contacting us.
Deletion requests can be submitted using:
Email: akolacityguide@gmail.com
WhatsApp: +91 7208532008
We may need to verify the request before processing it. Some information may be retained where required by law or for legitimate security and record-keeping purposes.
12. Children's Privacy
Akola City Guide is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children for the purpose of creating accounts or providing personalized services.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. External Links
The App may contain links to external websites, government portals, maps, or third-party services.
We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with a new "Effective Date". Users are encouraged to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the Akola City Guide App, please contact us:
Akola City Guide
Email: akolacityguide@gmail.com
WhatsApp / Mobile: +91 7208532008
Last Updated: 18 August 2026